Account and identity
Create an account, verify identity when asked, and what the platform stores at a high level.
Educational content. Your contract and platform configuration override any fictional examples.
Create an account
- Download the app and start signup
- Enter the requested details (e.g. email, phone)
- Confirm verification codes when prompted
- Complete your profile to unlock charging
Identity verification
Some flows may ask for identity verification (e.g. a document) to meet payment and security rules. Follow in-app instructions; do not send documents through unofficial channels.
Frequently asked questions
Related articles
Still have questions?
Chat with us. Pre-chat includes LGPD consent and a security check.